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      I can’t access data, what’s wrong?

      If you are having issues accessing data, here are the steps to resolve them.

      When you are having issues accessing data, the best solution is to adjust your APN settings. 

      Here's how: 

      For iPhone

      Follow our APN tutorial for iPhone users: Jethro Mobile APN Settings for Your iPhone

      For Android

      Check out our APN tutorial for Android users: Jethro Mobile APN Settings for Your Android Phone


      Here are the APN settings for Jethro Mobile:

      • Name: Jethro
      • APN: wholesale
      • MMSC: http://wholesale.mmsmvno.com/mms/wapenc (please type this entire line, including http://)
      • You can leave everything else blank or as default.

      Once you've adjusted your settings, give it a try and see if you can access data. If you're still having trouble, don't hesitate to reach out. We're here to help!