Why is my speed slow?

If you are having issues accessing the internet or anything relating to data, we may have an answer and solution for you.

Slow data speeds can be attributed to various factors, including:

  1. Data Depletion: If you've used up your data allowance, your speeds may decrease to 2G until the next billing cycle. Check your data usage on your account at jethromobile.com and consider purchasing data add-ons to ensure fast speeds.
  2. Data-Less Plan: You may have purchased a plan without data. Certain plans, such as Simple Plans (Simple 30, 90, 180, and 365) and Starter Plans (Starter 150 and 1500), do not include data. If you require data, you can purchase add-ons as needed.
  3. Wi-Fi Boost: Ensure you're utilizing Wi-Fi boost features, if available, to enhance data speeds.
  4. Connection Issues: Slow speeds may occur due to poor network connectivity or not being properly connected to the network.

By addressing these factors, you can troubleshoot and improve your data speed experience.